We would like to explain to you through this personal data protection policy (hereinafter “Policy”), the nature of the personal data we collect, the way we process it, the measures we take to ensure its security and the nature of your rights.
When you provide us with personal data or when we collect personal data about you, we undertake to use it in accordance with this Policy.
Our Policy may be updated by us at any time, and such changes will take effect immediately. We therefore invite you to refer to it regularly so that you are aware of the latest version available.
- What is personal data?
Personal data” refers to any information that can directly or indirectly identify you. This means that personal data includes information such as postal/email addresses, telephone numbers, user names and personal preferences. Personal data may also include unique numerical identifiers such as your computer’s IP address and cookies.
2. What personal data is collected, how do we collect it and for what purposes?
We collect direct personal information, such as first and last name, address, telephone number, date of birth and e-mail address, as well as indirect information, such as cookies, connection and system information.
We may collect personal information about you from a variety of sources, including :
- Personal data collected directly, that you voluntarily communicate to us in particular via collection forms. (for example: surname, first name, contact details, etc.);
- Personal data collected indirectly, automatically or with your express consent when you use our website;
- The personal data you choose to share when using third-party sites, which we have collected from other sources;
- Personal data about you from other legitimate sources, including commercially available sources, such as public databases, data aggregators …etc..
We generally collect the following data:
| When is data collected? | What data is collected? | For what purposes? |
| When creating your account on our website | Your last name, first name, e-mail address, telephone number. | To manage our contractual relationship;To answer your questions;To enable you to manage your preferences;To send you commercial communications;To monitor and improve our website and applications;To carry out audience analysis or statistics;To secure our websites and ensure our and your protection against fraud. |
| For requests made via the contact form | Your last name, first name, e-mail address | To answer your questions;To monitor and improve our website and applications;To carry out audience analysis or statistics;To secure our websites and ensure our and your protection against fraud. |
| When browsing our website | Your connection data, last site visited, advertisements clicked on, your technical data including your IP address, information relating to your browser and your device. | To ensure the proper functioning of our websiteTo guarantee the protection and security of the website/application, and to protect you against any fraud or fraudulent use of our website;To compile statistics in order to:avoid double registration of visitors;improve our offers;understand how you discovered our website;tailor our services to you:in order to send you recommendations, commercial communications or any other content according to your profile and preferences;in order to offer you our website in a personalized manner. |
| When you authorize third parties to transmit data to us | The data you provide. | Purposes for which you have provided your data. |
When we send or display personalized communications or content, we may use certain techniques known as “profiling” (defined as any form of automated processing of personal data consisting in using this personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict elements concerning personal preferences). This means that we may centralize the data collected and then analyze it to evaluate and predict your personal preferences and/or interests.
3. Who receives your personal data?
We are the sole recipients of your personal data and do not sell them.
On the other hand, we use trusted third parties to carry out a range of operations and commercial tasks on our behalf. We only provide them with the information they need to carry out the service and ask them not to use your personal data for any other purpose.
- our service provider who manages our databases,
- third-party service providers, such as web hosting service providers,
- providers of web analysis tools, such as Google,
- administrative or judicial authorities when they ask us to disclose your information,
- our advertising, marketing and promotional agencies to help us deliver and analyze the effectiveness of our advertising campaigns and promotions.
As a general rule, your personal data is processed exclusively within the European Economic Area. However, it is possible that one of the above-mentioned recipients may be located in another country. In this case, we undertake to transfer your personal data in compliance with the applicable laws on the protection of personal data.
4. How is the security of my personal data ensured?
In our capacity as data controller, we take all reasonable precautions to preserve the security and confidentiality of your personal data by implementing organizational, technical, software and physical measures and require our partners to do the same.
We require these recipients to implement all necessary and appropriate technical and organizational measures to ensure the confidentiality and optimum security of your data against any misuse, and to use it only in accordance with our instructions and current legislation and regulations, in particular by signing a personal data protection agreement.
5. How long do we keep your personal data?
We retain your personal data only for as long as is necessary to fulfil the purpose for which we hold the data, to meet your needs or to comply with our legal obligations.
For example, we may retain your personal data for commercial purposes for a period of three years from the last contact from you – for example, a request for documentation or a click on a hyperlink in an e-mail.
At the end of this three-year period, we may contact you again to find out whether you wish to remain in our database. In the absence of an explicitly positive response from you, the data will be deleted.
In the case of processing relating to the performance of a contract, your personal data will be kept for the duration of our contractual relationship and for a period of ten years from the termination of the contract (for archiving purposes, in compliance with legal obligations to keep electronically concluded contracts and accounting documents).
6. What is our cookie policy?
A “cookie” or “tracer” is a file of limited size, generally made up of letters and numbers, created and stored in the memory of your browser on the hard disk of your device (computer, tablet, mobile) when you consult a website, read an e-mail, install or use software or a mobile application. Cookies make it possible to temporarily store anonymous information about the use and users of a website.
Cookies play an essential role in improving and personalizing your browsing experience on our website.
We use cookies in a number of ways, including :
- to enable you to browse the website and use its features;
- to provide you with relevant advertising and to measure the effectiveness of this advertising;
- to ensure that you are not presented with an advertisement more than is reasonable (known as “frequency capping”);
- to find out more about how you consult the content of the website ;
- to help us improve your experience when visiting our website;
- to remember your preferences so that it is not necessary to personalize the website each time you visit;
- to identify and resolve errors;
- to analyze the performance of our website.
Strictly necessary cookies: These cookies (sometimes referred to as “essential” cookies) enable the page to load, or provide certain essential functions without which the page could not function.
Functional cookies: These allow sites to remember your preferences when you visit them again.
Advertising cookies: These cookies can be used to find out about your interests in a general way, depending, for example, on the websites you visit and the products you buy. This data enables us to send you advertisements for products and services that better correspond to what you like or need. It also enables us to limit the number of times you see the same advertisement.
Analytical cookies: These cookies tell us how you use our website, for example which pages you visit and which links you click on. This enables us to measure and improve the performance of our website. We use Google Analytics cookies to monitor the performance of our site. Our ability to use and share the information collected by Google Analytics about your use of our site is limited by the Google Analytics Terms of Use and the Google Privacy Policy.
You have several options for managing cookies. Any changes you make may affect your Internet browsing experience and your access to certain services requiring the use of cookies. You can choose at any time to express and modify your wishes with regard to cookies, by the means described below.
When you access our website, a special banner informs you that our website uses cookies, belonging to us or to third parties, for various purposes and asks you to give specific consent to the use of these cookies.
We will track your consent (if given) by means of a dedicated strictly necessary cookie. As a result, the cookie banner will no longer be displayed if you visit our website again in the future. If you decide to delete the strictly necessary cookies after your visit to our website, please bear in mind that we will lose track of your consents and, as a result, the cookie banner will be presented again the next time you visit our website.
At any time, you can freely decide to block the setting of any cookie on this website, in particular via your browser (although blocking certain functional cookies may prevent the operation of certain website functions).
For further information, please visit the following link: http: //www.cnil.fr/vos-droits/vos-traces/les-cookies
7. How to exercise your rights
In accordance with the French Data Protection Act of January 6, 1978 as amended, and the General Data Protection Regulation n°2016/679 dated April 27, 2016, you have:
- A right of access to your personal data,
- A right to rectify your personal data,
- A right to object to the processing of your personal data based on legitimate interests,
- The right to erasure of your personal data for legitimate reasons,
- A right to limit the processing of your personal data,
- The right to withdraw consent at any time for data processing based on consent,
- A right to the portability of your personal data,
- A right to “digital death”, in accordance with the law for a Digital Republic, by communicating to us directives relating to the conservation, deletion and communication of your personal data after your death. These directives can be registered with a “trusted digital third party” certified by the CNIL. In the absence of a person designated to ensure the execution of these directives, your heirs will be designated. In the absence of directives given during your lifetime, your heirs will then have the possibility of exercising certain rights, in particular :
- the right of access, if it is necessary “for the settlement of the deceased’s estate”,
- the right of opposition to close your user accounts and oppose the processing of their data.
To exercise these rights, simply submit a request accompanied by proof of identity:
- by sending a letter to the following address: 17, rue du Sendenbach, 68380 Muhlbach-sur-Munster.
- or by sending an e-mail to the following address: fromages@sengele.fr
You can also lodge a complaint with the CNIL.